Returns & Exchanges

We want you to be completely satisfied with your bespoke fashion pieces; if your order isn't quite right, we offer a straightforward 30-day return policy for all non-personalized items.

1

Initiate Your Return

Log in to your account and select the items you wish to return from your order history to generate a return authorization number.

2

Pack Your Items

Securely pack your unworn items in their original packaging, ensuring all tags are attached and the return slip is included inside the parcel.

3

Ship the Parcel

Affix the provided shipping label to your package and drop it off at any authorized courier location or local post office.

4

Receive Your Refund

Once our team inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing